What to Look for in a Website Monitoring Solution

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Within the realm of website monitoring solutions, there are many confusions among the system administrator’s. While the fundamental purpose of a website monitoring tool is universal – to maintain optimum performance and functionality – there are literally hundreds of different features and techniques associated with this topic. If you’re in the market for a website monitoring solution, then you should ensure it comes with a select number of features capable of supporting a variety of monitoring techniques. The following features and capabilities are considered essential to host a continually-stable environment.

Website Server Availability

This is one of the most basic features any website monitoring solution must offer. Through the use of an ICMP or Ping service, this feature sends out a data packet to the actual website server. This feature is the first line of defense when it comes to determining whether or not your website is currently available or if it’s offline. Well-equipped website monitoring solutions are capable of not only monitoring site availability, but sending high-priority alerts to administrator’s should a server Ping go unanswered.

Website Response/Loading Time

There are a few errors that can disrupt user engagement, and conversion rates for eCommerce websites, then a slow website response time. In fact, the majority of Web users expect a website to completely load within a matter of three seconds or less. In order to keep up with this demand, it’s imperative a website monitoring tool provide constant metrics regarding current and historical website loading and response times. Set a threshold regarding response time. When the loading time dips below the acceptable range, an alert is automatically triggered and notifications are sent to the appropriate parties.

Content Quality

One of the most important questions an administrator must ask himself is whether or not his content is loading properly. There are many reasons why content will improperly load; however, the most significant of these is an error regarding the HTML coding within the page. In order to effectively monitor and ensure website content properly loads, it’s imperative that your monitoring solution closely analyzes the rendering of in-page content, which includes all third party applications and elements.

Application Response and Reliability

The response and reliability of Web applications are one of the most essential aspects of an effective website. While there are web application monitoring solutions designed specifically for these tasks, it’s paramount that your website monitoring solution be capable of testing the response time and availability of critical Web applications, such as a login function or a shopping cart. If you’re only relying on a website monitoring tool to ensure application’s are running smoothly, make sure you purchase an enhanced solution capable of delving into the inner components of an application.